Privacy Policy

This Privacy Policy describes how

Yatsen Trading （HK）Limited ( “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information in connection with this website (the “Site”). This policy does not apply to products or services provided, or information obtained, other than through the Site. This policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.

 

1. TYPES OF INFORMATION WE COLLECT

The following provides examples of the type of information that we collect from you and how we use that information.

 

Context

Types of Data

Primary Purpose for Collection
and Use of Data

Account Registration

We collect your name and contact information when you create an account.  We also collect information relating to the actions that you perform while logged into your account.

We use this information to provide account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.

Cookies and first party tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. See our Cookie Policy for more information.

We use this information to ensure our Site operates efficiently.

Cookies and Third Party Tracking

We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our Site so that they can provide advertising about products and services tailored to your interests on our Site, or on other websites.  See our Cookie Policy for more information.

Where required by law, we base the use of third party cookies upon consent.

Email Interconnectivity

If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

We use this information to understand how you interact with our communications to you.

Feedback/Support

If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

We use this information in order to receive, and act upon, your feedback or issues.

Mailing List

When you sign up for one of our mailing lists we collect your email address or postal address.

We share information about our products and services with individuals that consent to receive such information.

Mobile Devices

We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our Site.

We use this information to identify unique visitors and understand how users interact with us on their mobile devices.

Order Placement

We collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order.

We use your information to perform our contract to provide you with products or services.

Partner Promotion

We collect information that you provide as part of a co-branded promotion with another company.

We use this information to fulfil our promotions.

Surveys

When you participate in a survey we collect information that you provide through the survey.  If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.

We use this information to understand your opinions and collect information relevant to our organization.

Sweepstakes or contests

When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected.

We use this information to operate the sweepstakes.  In some contexts we are also required by law to collect information about those that enter into our sweepstakes.

Website interactions

We use technology to monitor how you interact with our Site. This may include which links you click on, or information that you type into our online forms.  This may also include information about your device or browser.

We use this information to understand how you interact with our Site to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.  We also have a legitimate interest in detecting and preventing fraud.

Web logs

We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.

We use this information to monitor our networks and the visitors to our Site.  Among other things, it helps us understand which of our products or services is the most popular.

 

2. WHAT DO WE DO WITH YOUR INFORMATION 

In addition to the purposes and uses described above, we use information in the following ways: 

  • To identify you when you visit our Site.
  • To provide products and services or to process returns.
  • To improve our services and product offerings.
  • To streamline the checkout process.
  • To conduct analytics.
  • To respond to inquiries related to support or other requests.  
  • To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
  • For internal administrative purposes, as well as to manage our relationships.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, to fulfill or achieve our need to perform a contract, our obligations under law, and/or our general interest in conducting our business.

 

3.SHARING OF INFORMATION

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  • Affiliates and Acquisitions. We may share information with our corporate affiliates (eg. parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.  
  • Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
  • Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
  • Public. Our Site may provide the opportunity to post comments, or reviews, in a public forum.  If you decide to submit information on these pages, that information may be publicly available.
  • Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
  • Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our Site, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

 

 4. YOUR CHOICES

You can make the following choices regarding your personal information:

  • Access to Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing.
  • Deletion of Your Personal Information. You may request that we delete your personal information by contacting us at the address described below.  If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.  
  • Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
  • Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties.  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.

Please address written requests and questions about your rights to safe@yatsenglobal.com.

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name and most recent order number. We may also ask you to provide a signed declaration confirming your identity as the case may be. 

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf including a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verification of your identity directly with us.

If you are an authorized agent submitting a request on behalf of an individual you must provide a signed authorization to act on the consumer’s behalf, and if you are a business, proof that you are registered with the Secretary of State to conduct business in California.  If we do not receive both pieces of information, the request will be denied.

 

5. SECURITY

While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, ultimately no system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Our Site permits you to create an account. When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account. 

 

6. OTHER IMPORTANT INFORMATION

The following additional information relates to our privacy practices:

  • Transmission of Information to Other Countries. As a multi-national company we transmit information between and among our affiliates.  As a result your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country.  Nonetheless, we take appropriate measures for the cross-border transfer of personal information, as required by applicable law. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the People’s Republic of China.
  • Third Party Applications/Websites. Our Site may include links to websites or applications that are owned or operated by third parties. Please note that any personal information that you provide to such third parties will be governed by their privacy policies, and we have no control over or responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or disclosed prior to providing any personal information.  
  • Changes to This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
  • Information for California Residents. California law indicates that organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose” (as those terms are defined under California law). You can find a list of the categories of information that we collect and disclose here. Please note that because this list is comprehensive it may refer to types of information that we disclose about people other than yourself. If you would like more information concerning the categories of personal information (if any) we disclose with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the “Questions and Contact Information” section below. We appreciate California residents who exercise any of their rights described in this privacy policy and do not discriminate against them.

 

7. QUESTIONS AND CONTACT INFORMATION

If you have any questions, comments, or complaints concerning our privacy practices please contact us at safe@yatsenglobal.com. We will attempt to respond to your requests and to provide you with additional privacy-related information.